S .Wilkinson (after sales manager)I wanted to express my surprise and gratitude for your prompt and helpful response. Initially, I was prepared for a lengthy and potentially frustrating process, given that my sofa frame became faulty just over a year after purchase. My sofa had a 1 year guarantee. I was on the verge of contacting Trading Standards and my card company to explore options for a refund.However, your company's after-sales service has exceeded my expectations. Your emails demonstrate a genuine effort to assist me, and I appreciate the proactive approach you've taken to resolve the issue. In an era where many companies might simply say "no," your team's dedication to customer satisfaction is truly commendable.As a token of my appreciation, I intend to leave positive five-star reviews on Trustpilot and Google. I hope this will help build confidence in your company for other customers who, like me, may be cautious when buying online.Thank you again for the exceptional customer service. It's a pleasure to deal with a company that truly cares about its customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence.
With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store.
We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders.
We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?See more
