Avoid at all costs. Liars and thieves! My sofa was delivered and the two cushions were of different heights and firmness, also the sofa has strange pink spots developing all over the back and arms and the arms and the dye has worn off in places. Delivery the 27th if Nov reported issues by phone on 5th Dec and told I would be sent a link to make a formal complaint. Had to phone back 3 times on subsequent days to be told yes we sent the link, then finally told they forgot the dot in .com yet they were able to use the correct email when asking for the final payment I am informed that Samantha is only in from Monday to Wednesday but she is off sick at the moment so there will be a delay in response. I miraculously receive an email on the 15th that was dated on the 11th Dec a day Ms Samatha supposedly did not work and was too ill to reply.in the email it states I must have used chemicals or sprays on the couch so it was my fault but hey I can send you some paint that by their own admission probably won’t work. I am also informed that they have never had any such problems or issues with any other sofas, I’m sorry but the evidence here would suggest otherwise.I have documented all contact and photo evidence and screenshot all call dates and times.Been advised by trading standards and citizens advice that they are in direct violation of my rights under the consumer rights act of 2015 so if I don’t get a full refund we go to court and they can pay all court cost too.I am invoking my rights under the right of rejection and I am well within the 30 day period to do so as complaint was lodged the first week.For all you other poor folks that got scammed by these abhorrent creatures I want you to know that you have six months to file a complaint as trading standards deems a suitable timeframe to expect the product should not show any defects or faults.Don’t take it lying down people stand up and exercise your legal rights and if they don’t want to listen to you they can listen to the judge instead!!I wanted to give additional info, this company claims to have been incorporated in 2007 which is true however the very same company was dissolved on July 25 2017, it’s now trading as desingersofasforyou limited and seems to have had an incarnation as Original chesterfield sofas limited which was dissolved in 2013, all these companies have Ikram Salim Bohra as director so they are all the same. Now why would a company that is always selling the same products need to keep dissolving and rebranding unless there is something untoward going on…things that make you go hmmm
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Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence.
With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store.
We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders.
We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?See more
