Recently placed an order with Paul and the team for some blinds for a new bay window. Fitter came out and installed them and they were not fitted correctly and uneven gaps in between the blinds. Emailed Deva sales and had the response that they were closed for Christmas and would be in touch 6th Jan to repair. Perfect I thought. The fitter came out and attempted to repair the work which only made it 10 times worse. I told him I wanted Paul to come and and explain the poor quality. Next day Paul turns up ( most arrogant man I have ever met ) tells me his digital measure was playing up and the blinds were the wrong size and would be re made. I asked him to confirm this in writing detailing the timescale, to which I got a torrent of abuse and swore at in my own home, He stormed out got in his van, I was stood on the end of the drive trying to get an answer off him when he attempted to run me over. I have been lucky and received a full refund. PLEASE AVOID AT ALL COSTS.
Claim your business profile now and gain access to all features and respond to customer reviews.
This is a Page excerpt. It will be displayed for search results