Really disheartened by this company. I have ordered from here a few times and have absolutely loved the products. I’ve even recommended them and gifted products to family and friends who now purchase.. up until my most recent order where two of my wax melt bars were NOT in the delivery. Mistakes happen so I sent a kind message to the company.. they responded once to ask for proof of the packaging to which I did reply right away, since then I have sent several messages, all which have been read and ignored. Understandably wax melts are not the end of the wold, but when more than half of your order is missing, you’re on maternity leave so money is tight, and you’re getting ignored by someone who owes you something which you bought, it’s not okay. Don’t think I’ll be ordering again, sadly.
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Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness.
From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus. See more
