Have been ordering from Devon Wick for a couple of years now never had an issue. Placed my usual order which came to around 40 pounds a week ago and heard nothing. Sent an email chasing it up and received a reply saying we are out of stock of one of the items you ordered so we have cancelled your entire order. No offer of sending a different fragrance just cancelled. If I hadn’t emailed would they even of bothered to tell me? Won’t be ordering from them again disgusting way to treat customers.
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Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness.
From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus. See more
