Ordered 15 wax bars on 12th November chased them after 10days to be advised one was out of stock, so pick another, not a problem (picked a different scent) would of been nice to be notified of out of stock items. However 5days later (3working days) no notification of dispatch, chased again…. Excuses and no confirmed date, but have a refund of postage (2weeks since purchase) I then get a notification of dispatch…1 wax bar.. 1 where are the other 14? Given another few days incase they’re not far behind…. But nope! Once again… I’m chasing them for the rest of my order!I wouldn’t mind if I ordered in Black Friday or a week before Christmas but 12th November… Let’s await what reason they give me next….
Claim your business profile now and gain access to all features and respond to customer reviews.
Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness.
From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus. See more
