Software is great when it works, but the customer support is terrible. The "Live chat" messaging service should be renamed "Offline chat". I don't think I've ever used a Live chat service which has been so poor. The support team take hours to reply, when they do it's often a generic message which didn't even mention the original question. It's just not acceptable as a paying customer. I'm thinking of using chat gpt and make.com to bypass the need for Dext, as I'm not a mug.
Claim your business profile now and gain access to all features and respond to customer reviews.
