Appalled to see so many bad reviews. I had an expensive present sent to my brother in Singapore. Import taxes all paid for. They still demanded payment of taxes before delivery. DHL management assured me it was all taken care of. However when DHL came back the driver again demanded payment of taxes. The present is still not delivered. Ruined my weekend as I now have to wait until they open on Monday to try to resolve this. Totally incompetent.
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