dhl.com.sg

1.4
1.4 Based on 20 reviews

...

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Duke Kelly
Illogical splitting up of 1 shipment…

Illogical splitting up of 1 shipment into multiple separate deliveries/trips. Wasting customer's time to have to wait for 2 or more deliveries spread out over entire course of the working day. Understood their toxic competitve delivery couriers/agents' culture, at dispatch center, to snatch easy, small and light weight orders for their own agendas, while leaving bulky items for the other colleagues. Therefore, creating a situation whereby 1 shipment is split up into many other deliveries timings/date.

1
Date of experience: Jun 16, 2025

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