Courier called me before arriving , and I mentioned to them to deliver to unit. They said ok. I saw on my app that they drove into my residence and they called the lobby's intercom which I have granted them the access. But they didn't deliver to my unit! And they did not bother to call me on the phone if they faced issues with the access. Why can they call me before arriving, but not when they are at the lobby? Shortly after I received the failed attempt message , I called the courier cellphone number and it was switched off. Very bad experience and I had to reschedule the delivery date.
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