dhl.es

1.1
1.1 Based on 200 reviews

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Borderline Fraud

As usual, DHL claims they “attempted delivery” when they absolutely did not. No knock, no ring, nothing. Just a lazy update pretending they tried, which is a blatant lie. The pattern is obvious: if the package is heavy or even slightly inconvenient, they skip the attempt entirely.What makes this worse is the complete radio silence from DHL. They don’t respond to emails. Calls go unanswered or lead nowhere. I’ve tried multiple times to get in touch, and no one seems to care. It feels like shouting into a void.This particular package is very valuable to me—both financially and personally and DHL’s negligence has put it at risk. Their behavior isn’t just poor service, it borders on fraud. Falsely claiming delivery attempts and refusing to engage through official support channels could easily be considered a breach of contract, if not illegal.

1
Date of experience: Jun 13, 2025

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