I simply don´t have words to describe how terrible DHL is in Spain. I was trying to send a package from Valencia to France, because I was leaving the country. They didn´t deliver it properly and it was sent back to Spain. Now it´s in a distribution center in Valencia since 3 weeks and it´s impossible to move it from there. You can call a service center in Madrid that does not have direct communication with Valencia, it´s impossible to speak to someone who would know something or have the power to move something. I have sent in two official complaints that haven´t been replied to in weeks. They just stonewall you without the slightest willingness to solve somenthing. I am really scared they will lose my valuabe stuff. Please NEVER send something with DHL in Spain.
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