DHL is one of the most dishonest companies there is. They ALWAYS say they tried to deliver when, in fact, they take packages direct to one of the Service Points. In the latest instance of this, they say they took it to the nearest Service Point, when in fact, they took the parcel to one many km away - when there is a DHL Service Point in my village!! So not only could they not be bothered to deliver to my address, they did not even come to my village! Yet they say they tried to deliver and when I call their customer service they say there is nothing they can do. PATHETIC - DISHONEST - UNPROFESSIONALUPDATE: the customer service said they had opened a ticket for my complaint, and they gave me a ticket number - never heard anything from them after that of course. It really demonstrates how dysfunctional and dishonest they are, right up to the level where they are dealing with customer complaints - they couldn't care less!
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