Wow! Just read the reviews and unfortunately my experience is exactly the same. Absolutely bloody hopeless. Deliveries seem to be left with a third party who couldn’t give a toss. Lied about delivery hub not being open, another courier couldn’t even find their own delivery hub and the last attempt is showing delivered and it’s not. The lady in the collection point knows me now and I’m fed up of walking in there and she nods her head more or less to say no. A week overdue now and there’s a very expensive watch languishing in the back of some wasters van.
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