I received an email at 15.07 on 28/07/2025 to say my delivery was out for delivery. At 16.53 I received a phone call I said hello and the caller hung up I immediately went outside just in case it was the delivery but there was no vehicle in sight. I later checked the tracking information and it showed that the driver had tried to deliver which he didn't as we have a buzzer on the gate. It also said we had been informed but if you call being informed a 4 second phone call in which I only had time to say hello before the caller hung up? They have come back to me and told me I have to collect my package from Malaga which is a 35 minute drive each way as they will not re-deliver. Even though there driver obviously made no attempt to deliver in the first place. Absolutely rubbish service.
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