The courier for this area refuses to deliver, on occasion I've managed to get them to stop nearby and I've had to leave the complex and collect from the side of the road but the majority of times he does things like he did this last time.I work from home so I am ALWAYS home between 6am and 7pm, if they had attended the property or even just used the complex intercom I would have known.Instead on this occasion I check my tracking and find he left the package nearly 7km away claiming I was not home and this was the closest collection point. Theres a collection point not 10 minute walk from me in my same village, instead of 3 villages away.When making a complaint or contacting the shipment management via DHL online forms, they go without any response other than the automated acknowledgement email.There is no useful purpose to this company, to any retailer please stop using them. They do not do the job you pay them for and they make your retail company look bad and annoy YOUR customers.
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