0 stars experience // TAKE CARE with this companyI bought in a Japanese store. Poor me that didn't know the delivery company was DHL, I spent like 200 Euros in the store and all was okay but then DHL wanted me to give them more than 100 euros "cause taxes". I mean you can calculate taxes yourself and you will realize that DHL was asking me to pay more than the 100% of the real taxes (they think they invented the taxes). They also "threatened" me about the fact that they will destroy or returned my package if I didn't pay. So if your international order is managed by DHL they are gonna make you pay all the taxes, the delivery itself plus their restaurants menus and cigarettes (I don't know in what they spend that but looks accourate).Like you pay the international order that is expensive as hell and then want more money. FOR WHAT??? For doing your job ???? Like is cheaper to fly to the country you are gonna buy instead of choose DHL. I talked by phone with a girl of the DHL's support center and she said that this always happens and the people obviously get mad, so they know but they don't care. I don't know, if everyone say the same of your company maybe you have to start doing the things better but no, they prefer cheat theirs customers instead of listen them. They are like the reverse Amazon Just NEVER buy in a store with DHL as delivery company, you can do whatever you want but just take a look about all the comments of the community and think it twice.
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