dhl.es

1.1
1.1 Based on 200 reviews

...

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Francisco
Menos 5 estrellas/Negative 5 Stars

Adjunto Reseña en INGLES Y EN ESPAÑOL. Para evitar que perjudiquen a la mayor cantidad de personas posible.Si pudiera darles una puntuación en números negativos, tendrían menos 5 estrellas para mi. Son unos ineficientes y abusadores que tras más de un mes de espera, supuestos errores de bucle y pesima atención al cliente, siguen sin entregarme un paquete IMPRESCINDIBLE PARA MI TRABAJO que debía llegarme el 16 de Diciembre. No se dejen engañar por el supuesto renombre internacional de esta empresa. No cumplen con sus promesas, ni condiciones contraactuales a la hora de hacer un envio o entregarlo. Tardaron 3 semanas corrigiendo un supuesto error de bucle y ahora en el tracking aparece que podría retrasarse un día hábil la entrega. Un día hábil desde el 16 de enero!!! Desde entonces, son 10 DÍAS HÁBILES, 10 DÍAS MÁS DE RETRASO!!! No pierdan su tiempo con esta compañía. _______________________________________________Attached Review in ENGLISH AND SPANISH. To prevent DHL from harming as many people as possible.If I could give them a score in negative numbers, they would have minus 5 stars for me. They are inefficient to an extent never seen before. After more than a month of waiting, supposed loop errors and terrible customer service, they still have not delivered a package that is ESSENTIAL FOR MY WORK, which was supposed to arrive on December 16th. Don't be fooled by the supposed international renown of this company. They don't keep their promises, nor do they comply with the terms and conditions of the shipping and delivery contract. It took them 3 weeks to correct a supposedly loop error and now the tracking shows that delivery could be delayed by one business day. One business day since January 16th equals TEN DAYS. TEN MORE DAYS OF DELAY!Don't waste your time with this company.

1
Date of experience: Jan 30, 2025

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