From the very first phone correspondance with Alex @Dial-A-Claim, I knew that my complaint against my landlord - was in good hands, and that It was now possible for the outstanding disrepair at my property 'was' going to be carried out successfully, and within a timely manner. Alex was professional throughout our phone conversations, he cared for the negative impact on my mental health, that the contractor's 'non attendances'- throughout the last two and a half years+ was having, and Is the detrimental effect of my frustrations. I felt 💯% assured that there was now a light at the end of the very long tunnel.I was put in touch with a Solicitor @TRUE SOLICITORS LLP, - [which are also a second to none business,] and have fully taken on my case, on a no win no fee basis.The compensation I'm not going to pretend won't come in useful, it will do, and it'd be the icing on the cake! It's the message itself that It will give to my local authority that I will 'not' put up with their negativity in not repairing my home, when it is clearly their responsibility, as a landlord!Alex put my mind at rest that I needn't worry about having to continue my correspondance with the contractors - as having now signed the documents for my Solicitors... my case has now become active.Alex said, he will be with me throughout my claim, which is helpful, as he's genuinely fantastic at Customer Service/Support. I know that I can call or Whatsapp him If and when I need to.I can fully recommend; ▪︎ Alex, • Dial-A-Claim, and▪︎ TRUE Solicitors LLP. I do my homework, and I read reviews.
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