The staff at this particular shop require better training. About a month ago, a young woman at the register informed me that a cream-colored item I wanted to buy was not on sale, despite it being marked down. I explained that I couldn't afford it at full price, and she consulted a manager who confirmed the sale. I paid by card, but she intentionally left the tag on. When I got home and discovered the tag, I was very upset. Another shop helped me remove it, highlighting the unprofessionalism of the staff member. She even claimed that they do not remove tags. I would have involved the authorities if she had refused. It's essential that the company provides training for some employees to improve customer service.
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