Such a shame that a company that I thought was reputable, resorts to underhand ways to gain a years membership money.I wanted to pay monthly after the free trial and was anticipating to hear from the company with that option, but sadly the whole amount was debited. It's not going to break the bank, but it has broken my trust in diet doctor and I am left with a rather nasty taste in my mouth (pardon the pun - at least it's low carb). I have cancelled renewal but thought I would have the option at the end of the trial and was checking out my email for options.I can't really understand this sort of business plan?! It's the sort of sneaky tactic that shady companies use in the hope that busy stressed people will forget to cancel; because they know the product wont stand up long term, so they have to grab whilst they can.It could be because they don't have much new information to offer and the site risks getting as stale as a bit of old bread. Another pun..! However, there isn't much fresh information on the site.I have written to them as I wanted to pay monthly, for more flexibility. I am guessing that they will hold firm on not allowing me to move to a monthly plan for the aforementioned reasons. I can't speak about the company in a positive way or recommend them. I work for the NHS; I am going to be clear that there are other sites that are free and to get recipes and insights elsewhere.NB. I was pleasantly surprised by this response and setting up my monthly direct debit to Diet Doctor has left me feeling that I want to continue. I have altered my stars to reflect that experience accordingly and like the flexibility of a monthly plan. The parts I find most helpful are the recipes with the macros and being able to keep those on diet doctor. I have noticed there are some new plans including additional support, which I hadn't seen. I revisited some of the material from previous visits. Would love to see some more inspirational stories.Thank you.
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