The record label I'm signed to attempted to migrate over to dig dis! and upon migrating to them it was nothing but endless problems to the point where they told us they where not going to fix anything or change their policy to fit law - that we would have to follow their poilicy that is not law.Upon telling them these terms where unacceptable to us and that none of the previous distros had such policy to demand a remix license for every cover song since they do not accept cover songs as cover songs normally by law, but rather by their policy, that says cover songs are remixes that need a remix license not a mechanical cover license like every other distro requires.Upon accepting their offer to cancel our contract with them on april 10th - they than claimed that wasn't good enough to cancel so we went back n forth trying to cancel till april 23rd where they demanded we say a exact sentence word for word in order to be "accepted" as a contract cancel, they waited nearly two weeks of us attempting daily to cancel to tell us this, while demanding we setup release date for the 30th of april instead of instantly like all other distros have done.They rejected routenotes request to take over the account - than on the 30th they put a takedown notice instead of a migration notice up so now all of our songs are taken down.It is now may 4th and our entire catalog has been down for 5 days and they are repeatedly rejecting any migration attempts out of spite since their staff are upset with us pointing out how their policy isn't law and inconsistencies in what they have been saying that conflict each other and law.They have now told us they are going to ignore us despite refusing to accept the migration and both beatport and routenote (our new distro) have been telling us that hey can't do anything on their end till dig dis! accepts the migration - that they are refusing to do and have already rejected at least once - so dig dis! is effectively holding us hostage at this point outside of contract terms, after demanding we wait till the 30th, but still being unable to do it.Its both unprofessional and not standard practice to put a take down notice - its supposed to be accepting a migration - but out of spite they put a take down notice.This company is extremely dishonest and will tell you whatever they want in attempts to save face, even when you bluntly know otherwise and can prove it - they will get upset at you for proving them wrong or pointing out conflicts in what they are saying verse reality or law.They are unprofessional and have no idea what they are doing - I would avoid like the pleague they are - they say they have less people signed to them as if its a good thing - but the reality is they have less people signed due to their treatment of people they work with and the clear lack of training or understanding of the laws they are supported to know - instead quoting policy above law as if we should care about policy of some company above law.To be clear we barely where with this label - started march 18th - tried to cancel april 10th - they demanded we stay with them till april 30th - than they put takedown notice and rejected migration so our entire catalog is down now and has remained down for days while they refuse to accept the label migration.I have never seen a company be directly screwing over people but also trying to play victim like you pointing out they are lying to you is somehow a you problem for realizing they are lying, not a them problem for lying to you.
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As one of Europe's leading independent music distributors, we at dig dis! help artists and labels to distribute their music in the digital world on a daily basis.
