As a company, I would expect you to send reminders to your subscribers before renewal, as is common business practice with other subscription services. I have never had an issue getting a refund for a canceled subscription the day a renewal was charged to my bank account. Customer service will not give me said refund, saying I did not cancel before renewal. I forgot I even had an automatic renewal, which tells you how often I actually used this service (i.e. never). I paid for the first full 6 months knowing I may (or may not) use the product. I refuse to pay for the next six months knowing I don't even have the app any longer! Refund your customers!
Claim your business profile now and gain access to all features and respond to customer reviews.
Digesti is designed for individuals aiming to lose weight, reduce inflammation, and correct hormonal imbalances, all in an easy-to-follow manner.
