I was told the camera I wanted would be in stock within two weeks, maybe sooner, so I went ahead and paid £4500. Unfortunately, that was just the beginning of a long, frustrating experience. Six weeks later, I still didn’t have the camera, despite being promised I’d receive it within two weeks. Every time I reached out, I was told they were ‘struggling to get it’ but couldn’t give me a firm date on when I’d receive it.Finally, after six weeks, I requested a refund. Even then, it took another two weeks, multiple phone calls, and countless emails to get my money back.After all this, I found another company that delivered the same camera to my door within three days. I would not recommend this company if you’re looking for reliability or good customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.