I run a hairdressing business and unfortunately decided to change my telephone and broadband provider over to the Digital Fibre.After all the promises of the smooth transition I was convinced that it would be worth it. I started this in September 2025 and now my phone line is completely down ,9 days so far.My clients can’t get through to us or vice versa. I have been contacting the company every day ever since I was aware of this issue.Getting through and responding takes really a long time and company calling back to me never happens.I’m furious and frustrated about this and also lost custom.How can my phone number not been al of sudden recognised as voice says when trying to call into it.I’ve had the same number since I started over 11 years ago and need this connection with my clients.Not happy at all and wondering how much longer I have to wait before I can get my phone line back in action… especially that we are heading into the busiest time of the year and Christmas season.I really have tried everything to get the communication with the company make some results.Immense frustration and stress for empty promises about the whole thing.Ville Rantanen Dimps Unisex HairstylesMeltham( phone number now missing)01484850960
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