Last week I asked Dignity for a quote for a basic, no-frills funeral and they gave me a price, sent me some paperwork and added me to their mailing list.I decided to go ahead and rang them today to sort it all out.They then told me their price had gone up by £300.00!I told them that they had not informed me of any rise in prices and it was only three days (last Sunday) since I received their latest missive.They would not budge and steadfastly stuck to their 'revised' price. Take it or leave it. 😡😡Another clear indication of pure greed!I can quite understand prices going up but to go back on a quote within just 3 days shows what sort of company they have become. And if they had warned me of an impending price rise, I might well have responded differently. But they didn't. 🙄🙄I think their actions in this respect were (are) unforgivable. Sorting out funerals is not the easiest of tasks and their actions here left such a lot to be desired. And the irony? - I used to work for them - and I have also used them for three family funerals in the past too!So much for loyalty then eh? 😞😞They have become an unpleasant a joke!I have to say that the company has changed a lot since I was there. They used to be caring. They used to have a friendly staff who always put their services before profit. They were a company I was proud to work for and be a part of.But not anymore….All I can say is avoid Dignity Funerals like the plague. I certainly have and will certainly never go back.
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Dignity plc is one of the largest providers of funeral services and prepaid funeral plans in the United Kingdom.
