Definitely not a 'luxury brand' customer experience.Spent nearly £300 on a candle which has been the worst quality candle I have ever purchased. Pleasant smell but burns black every use.Contacted 'customer service' who were unapologetic and not at all helpful. Customer service at this company is non existent. Products are poor quality in comparison to others at a much lower price point.Reading other reviews, I'm not alone.This company hasn't had a good review in weeks!! This purchase was a costly mistake, which I won't repeat!
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