I had a great experience with their customer service representative Simon in the UK.He was very knowledgeable, he placed an order for me and sent me the link to make payment, everything went smoothly. Sadly, the signature gift box I wanted for the item I purchased was not big enough and they didn’t tell me right away, I had to email Simon to figure out what was wrong, but he was very kind and he sent me a gesture gift to apologise for the inconvenience. Very much appreciated! Lovely service, will definitely use their website again!
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