Terrible customer service.I have owned many many overpriced candles and I know how to burn them and take care of them. However a candle I purchased from Diptyque just would not burn evenly no matter what I did. They refused to believe that it was a faulty candle and tried to blame me for the problem. When I sent photos, they replied saying that “in their experience” there was nothing wrong with the candle... based on a photo !! Will not be purchasing a diptyque product again.
Claim your business profile now and gain access to all features and respond to customer reviews.
