directbusinessfunding.io

4.2
4.2 Based on 10 reviews

...

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fendy kurniawan
Serious Concern – Services Not Delivered & No Meaningful Support

I am writing this review to document my experience and to encourage accountability.After enrolling in this program about 6 months ago and signing a financing agreement, the only thing provided was an initial introductory class. Beyond that, there has been no structured implementation, no execution support, and no meaningful delivery of the services that were represented during the sales process.Access to Slack or other promised communication channels did not result in real guidance, follow-up, or actionable support. Attempts to engage did not lead to any measurable progress or program fulfillment.This is particularly concerning given the financial commitment required. When a company accepts payment under a retail installment contract, there should be clear, ongoing delivery of the promised services. In my experience, that has not occurred.I have formally requested cancellation due to failure to deliver services. I hope the company takes responsibility and resolves this matter appropriately.Prospective customers should conduct thorough due diligence and obtain clear written expectations regarding deliverables and support before entering into any agreement.

1
Date of experience: Feb 20, 2026

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