I wish I didn't have to give a star! These people are horrible to deal with. My electric bill doubled in the last two years. I tried to change my plan but was told I was in a contract and would cost me $325 to get out of it. I have had them for 6 years with auto draft and this is how they treat their customers. I do not recommend these scammers.
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Direct Energy is a North American retailer of energy and energy services.