If you go to choose energy for your right to choose your energy company stay clear of Direct Energy. From day one I had issues with the customer service and their website. I could not make payment on the website so it cause me a 30.00 late fee. When I called them to inform them of this I was just told to pay it. They had me locked in with a 2 year contract and a 295.00 cancallation fee if cancelled. However, the service was so poor I was willing to pay the cancellation fee after just two months of service. When I called to pay my last bill I could not pay it online. I called customer service again and it took 5 times for me to enter the number or say it before they can take may payment. The worst of the worst service every, what every you do say clear of DIRECT ENERGY.
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Direct Energy is a North American retailer of energy and energy services.