The driver exhibited unprofessional behavior by simply dropping off the car tyres. By the time I stepped outside, he had already placed two tyres on the front verandah. I asked him to move them to the garage instead. Although he did put the other two in the garage, he refused to relocate the first two and was rude and confrontational, insisting it wasn't his responsibility and that he only needed to leave them outside. I have video evidence from my doorbell camera that captures his disrespectful attitude. I also spent 20 minutes on hold with their customer service without any response.
Claim your business profile now and gain access to all features and respond to customer reviews.
Direct Freight Express is Australia's largest independent freight company, with over 60 depots across Australia.
