My overall experience was favorable. I encountered two significant water leaks that presented complex issues, requiring plaster removal and drying. There were several quotes to gather and verify. Some elements were managed by a specialized claims adviser, which did cause some delays in the claim process. Ultimately, everything was resolved and handled professionally.
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Direct Line has been insuring cars for 40 years. From small beginnings, we’re now one of the UK’s biggest insurers, with more than 10 million customers. We offer a range of products, including home, pet, and business insurance, that you can get online, on our app, or over the phone. For many years, we prided ourselves on only dealing directly with customers, but as insurance has evolved, so have we, and you can now buy some of our policies on Price Comparison Websites. We always put our customers first, that’s why we make it easy to manage your insurance online so you can spend more time on the things that matter.
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