Can’t get hold of them. I told them not to renew my policy, they asked why so they knew. They then renewed it anyway and took money from my account. I have been on hold for over half an hour then cut off. I have e mailed them and used their contact form but no one is helping
Or refunding me.
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Direct Line has been insuring cars for 40 years. From small beginnings, we’re now one of the UK’s biggest insurers, with more than 10 million customers. We offer a range of products, including home, pet, and business insurance, that you can get online, on our app, or over the phone. For many years, we prided ourselves on only dealing directly with customers, but as insurance has evolved, so have we, and you can now buy some of our policies on Price Comparison Websites. We always put our customers first, that’s why we make it easy to manage your insurance online so you can spend more time on the things that matter.
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