Poor service and customer support is terrible. They advertise next day disptach and the item that I orderdd on Mar 9 2025 didn't arrive after more than 10 days, and no notifications. I followed up and was told my item had been packed but not disptached, which I think was a laod of ****. So I wrote and cancelled on March 18 2025. I was told they processed a refund that day and then PayPal contacted me to say it hadn't come through. Mar 25th, and two emails later, I'm still waiitng to hear from them. I'm not surprised that they don't have phone number listed on the site considering the number of complaints I've read. They certainly don't want to be easily contactable, which is bad sign in my book! Avoid!
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Direct To Pet offers an expansive range of Dog & Cat food, treats, toys & much more. Premium Pet and Vet brands available with up to 70% in savings across all products.