directtopet.com.au

1
1 Based on 11 reviews

Direct To Pet offers an expansive range of Dog & Cat food, treats, toys & much more. Premium Pet and Vet brands available with up to 70% in savings across all products....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Spring
Poor communication/ poor customer service

I put in 2 orders total of over $300. As soon as the Orders were processed, I received auto emails, advised that my Orders were on the way and tracking detail will be provided shortly. Over a week, no tracking detail has been provided. I sent the online "contact us" form, still no reply 2 days after. I am concern and questioning the legitimacy of this company. Or is it just poor customer service. I hope you will improve.

1
Date of experience: Apr 23, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Direct To Pet offers an expansive range of Dog & Cat food, treats, toys & much more. Premium Pet and Vet brands available with up to 70% in savings across all products.

  • language http://directtopet.com.au

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More