I charged a costly auto repair to my card. The repair was poorly done, a total waste. I attempted to dispute it with the company. They labeled my dispute as fraud, implying it was my fault, and immediately canceled my card, even though it was never out of my possession and posed no risk. Two different representatives were unhelpful. One claimed she didn’t know how to assist, then suddenly her earpiece failed. The second had access to the first rep's notes but tried to deny it. The end result...no assistance.
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