Discover sent me two emails: the first, saying I'd get my card within 3-9 business days. The second, saying I'd get my card within 1-5 business days. It is now 9:48 pm on the 10th business day since the first one was sent, or 6 business days since the second one was sent. I called customer service on Friday (the 9th or 5th business day, depending on which email you base the time off) and was told that if it wasn't here by the end of tonight, to call customer service again. I called customer service again, they told me that I should have received a cardmember agreement in the mail and only AFTER I signed that, would the card ship out. They said that since that has not arrived, I'm still within the time frame.So, they originally promised I'd get the *card* within 9 business days, and yet I haven't even received the precursor *before* the card within 10.I live in a very safe neighborhood, where not a single instance of porch thievery has happened to me or my neighbors since we moved here 5 years ago. I also double-checked with three different customer service representatives that my address is correct. If I were told 3-11 business days, this wouldn't be an issue, but the false promise makes me distrustful of this company. Since the card was approved but not activated yet, I may just apply to a different bank that I can trust more than this.
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