discover.com

1.7
1.7 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Alejandro Damas
Discover bank seems to want to charge regardless of what you do. I tried doing a good thing by getti

Discover bank seems to want to charge regardless of what you do. I tried doing a good thing by getting ahead of my payments and paying about half the balance on my card. I was asked BY THE APP for my account and routing information (which is the same one they use for my automatic payments) and not a few days later I get a return check FEE because they couldn't process the payment because their completely outdated and ridiculous system somehow defaulted to an account I haven't used in more than 6 months. Not only that but it seems the representatives on the phone don't even want to help even when explained the issue and when I was passed along to web help the lady who took my call was this completely indifferent individual who didn't actually care for help and simply made note of my fragrant language (I cuss and that tends to happen when people are being aggravated by this heinous banking/credit card system) instead of actually trying to help. She claimed my "complaint" was being put in and openly admitted that no one was ever going to give me a call back about it or even address it on their end. Garbage banking, garbage credit cards, and especially garbage customer support I would tell you all who see this review to stay the HELL AWAY from discover bank in any way you absolutely can. DO NOT BANK with these people they will charge you a breathing fee if they could.

1
Date of experience: Mar 06, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More