I wanted to share my experience to warn others against booking with the Walt Disney Travel Company for Disneyland Paris.I booked our holiday back in January for 4 adults and 1 child, choosing Sequoia Lodge specifically because of the pool facilities for my nephew. A few months later, I received a notification that the pool would be closed for renovations for half of our stay. There was no reimbursement or compensation offered — despite the fact we paid a premium for a hotel with a pool. We were also told we can’t use any other pool on site.Next came the Eurostar booking nightmare. Because I booked through WDTC, I have two separate booking numbers for our two rooms, meaning we’re not guaranteed to sit together and can’t even select seats until three months before travel. If I’d booked directly with Eurostar, I could’ve chosen seats straight away — and to make matters worse, WDTC charged around £500 more than Eurostar’s direct price.Finally, I discovered another huge disadvantage: people who booked directly with Disneyland Paris have already been able to reserve space for the fireworks, but when I called WDTC to add this to my package, I was told that because I booked through them, I have to wait until seven days before our trip and basically hope that someone cancels.I genuinely thought that by booking with Walt Disney, I was booking directly — but clearly not. Everything about this process has left us at a disadvantage compared to those who booked direct.If you’re planning a trip to Disneyland Paris, do not book through the Walt Disney Travel Company. Book directly with Disneyland Paris or Eurostar instead — it will save you money, stress, and disappointment.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
