disneyholidays.co.uk

Disgusting money grabbing BE WARNED

Having used this company recently I must say that I would never use them again, nor would I recommend them and anyone who wishes to use them be forewarned by their reviews..Our holiday to Disneyland Paris was nothing short of an expensive nightmare and I would have sooner burned the money in my firepit rather than give it to this company.We booked a 3 night 4 day trip to disneyland paris and the Dining plan half board plus option and due to discrepancies had to end up paying an extra £300 for food.They took our meals without consent from out dining plan to pay for the character dining experience which we thought we had paid upfront.What we actually paid upfront was a deposit but this was not advertised anywhere neither was it on any of our receipts, just the fact that we had paid x amount for the character dining plan showed on the receipts.It turns out that the character dining is £125 per person which is an absolute rip off considering your paying for a buffet style meal that you can get for £40pp in any other restaurant in the park.On top of this when booking we were advised that 1 ride was closed (big thunder mountain)We booked a year in advance and in that time closures of other rides had been planned without notifying us. Also they decided to start works on virtually everything within the parks and village therefore the entire place was a building site.Considering we paid full price for this trip and non of this was relayed to us at any point were wanted some compensation.No compensation whatsoever is offered and apparently they are within their right to do this when they feel fit.This is absolutely disgusting and the magic of this place truly has gone and replaced with grab your money and run and they do not give a damn about your experience providing they have their money.Save yourself the hassle and disappointment and book alton towers or thorpe park for less than half the cost

Date of experience: Mar 14, 2025