I am more than disappointed with the way the Disney Travel Company treats its customers. We booked our Walt Disney World trip more than a year in advance and had to cancel it after a short time. Unfortunately, you get charged a cancellation fee of $65 per person, which is more than outrageous when you consider how early you cancel. It is a mystery to me that a large company like the Disney Travel Company needs to rip off its customers so much and just shows how much glamour and Disney charm has been lost by this company. You could take Disneyland Paris as an example here, which offers a Zen guarantee up to 7 days before arrival that includes no cancellation fees. I am more than disappointed that the Disney Travel Company needs to rip off its customers like this when the parks in the USA are mostly sold out.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
