Due to a major family issue we needed to cancel a short Disney Cruise. Although Disney Cruise clearly advertised full refund Disney travel would not honour this. Furthermore they did not reply to 6 emails when I sent the cancellation as I was told to by email. I rang Disney Cruises and they even confirmed on the phone that if Disney Travel liaised with them we had plant of time to get the refund. The other members in our family group did get a refund. We a pensioners and because our younger family members we not able to travel it was not suitable for us to go on the cruise
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
