I recently booked a 2 night 3 day trip with WDTC to disneyland paris for me and my son, all went well up until i get to st pancreas and they tell me that there is an issue with my train tickets, after about 45 mins they could only print my eurostar ticket to lille beacuse they cant see my other tickets or whatever that means, told me to vist the SNCF offfice in lille to get my next set printed, whom proceeded to tell me that my booking doesnt exsist, a booking that WDTC assures me that is booked and included in the hefty price i payed for the trip. me and my 11 year old son had to stand between carriages for the entire journey and when asked for tickets i explained the situation to which he checked his system and explains that my booking does not exsist, i then had top pay for new one way tickets which cost 195 euros. Thats 390 euros extra to get back to london after disney tells me the tickets are inculded. absolute disgusting from disney will never book with them again.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.