My trip to Disney was very disappointing, they need to do a lot better in all areas. Transport to and from the parks and Disney Springs should be better. Better ways to find out time tables of buses not just from resort. I had cast members take me all over the place but sadly not to the place I wanted. Thus missing out on my reservation. Travel between resorts should be easier for those that want to try out another hotel's breakfast. Early park hours should be easier and less of a hassle, if rides are open earlier than scheduled time let guests know when entering the park, guests entering should know which rides are opening and which ones are not, wasting time in a ride that isn't open till much later. Getting information to guests and updating them better and more timely updates. Also, Disney should have 1 system where a cast member can find out any information that the guest requires. The correct and up-to-date information. I was asking questions simple as they were and got told the wrong thing many times.I could write more but I would like to forget this experience.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
