I bought Disney Tickets from the London based office, I made an error on booking in that my daughter had also booked the tickets.So I rang the 0800 number, to find out about a refund on my error.After waiting on the phone for 1 hour and 40 minutes, I was told I bought a non refundable ticket, After explaining that the company was based in London so therefore should be covered by the cooling off period of 14 days by law in Uk….l still non refundable.I cannot believe that a company like Disney endorsors this terrible company.Disney! You need to investigate this company they are treating customers appallingly.Very bad customer service … please do not entertain this company buy through attraction Tickets site.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
