I’m really disappointed with my recent experience of WDTC. I received an email last week stating that the pool would no longer be available to use during our February half term stay at Sequoia Lodge. I rang to ask what my options were and basically I don’t have any other than to cancel. What was even more disappointing was the total lack of customer service/empathy/ understanding of my disappointment. They really did not seem to care less.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
