Unhelpful and uncaring customer service who claimed they were “happy” to keep our £1500 for park tickets despite the ongoing global pandemic. We didn’t even ask for a refund, just if we could change the dates to next year!! We have saved for years for this holiday which is a once in a lifetime trip for us and our daughter. Should be ashamed of yourselves. I’ll be going through my credit card company and rebooking elsewhere.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
