On returning from my holiday I had a huge list of complaints.Having paid for half board we were not told that we needed to book so struggled to get our pre paid meals.Our train then got cancelled and so we got stuck in Paris overnight and messed around lots.On returning home we complained to Walt Disney travel company and explained all the extra expenses that we had from missing meals and not being able to get home. They offered to refund us the cost of the train to get from Disneyland to central Paris where we needed to get the Eurostar from the next day in order to get back to England. They ignored the extra costs and how the holiday was ruined for us and refused to help anymore.They have no intention to help if something goes wrong and no refund. I guess that’s how the company makes money.I am now sending them emails daily in hope they answer our complaint appropriately.Do not book with them. They will ruin the magic of Disneyland and definitely do not book half board thinking you will have dinner. The restaurants you are allowed to eat in are the worst ones there and 90% only let you eat lunch. Most expensive holiday of my life and the worst holiday of my life.
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Walt Disney Travel Company is Disney's official holiday specialist for Walt Disney World Resort in Florida, Disneyland Paris and Disney Cruise Line.
